FAQ's
Frequently Asked Questions (FAQ)
Welcome to the I AM A FASHION JUNKY FAQ section! Below, you’ll find answers to some of the most commonly asked questions. If you have additional inquiries, feel free to contact us at sales@iamafashionjunky.com.
1. What is I AM A FASHION JUNKY? I AM A FASHION JUNKY is a fashion-forward brand offering bold, trendsetting styles. Our collection includes unique designs and statement pieces for all occasions, helping you elevate your wardrobe.
2. Where can I shop your products? You can shop our full collection on our website at www.iamafashionjunky.com.
3. What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment options.
4. Do you offer international shipping? Yes, we ship worldwide! Shipping fees and delivery times may vary based on your location.
5. How can I track my order? Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your package online.
6. What is your return policy? We accept returns within 30 days of purchase for unused and undamaged items in their original packaging. Please review our detailed return policy here.
7. Are sale items refundable? Unfortunately, sale items are not eligible for refunds. Please refer to our return policy for more details.
8. How do I know which size to order? We provide a detailed size chart on each product page to help you choose the perfect fit. If you need further assistance, feel free to contact us.
9. Can I cancel or modify my order? Orders can be canceled or modified within 24 hours of placement. Please contact our customer service team at sales@iamafashionjunky.com as soon as possible.
10. How do I contact customer service? You can reach us via email at sales@iamafashionjunky.com. Our team is available Monday through Friday, 9 AM to 6 PM EST.
11. Do you offer gift cards? Yes, we offer digital gift cards in various denominations. They make the perfect gift for any fashion lover!
12. What should I do if I receive a defective or damaged item? Please email us at sales@iamafashionjunky.com with your order number and photos of the damaged item. We will resolve the issue promptly.
13. How do I stay updated on new arrivals and promotions? Subscribe to our newsletter and follow us on social media to get the latest updates on new collections, exclusive deals, and more!
14. Do you collaborate with influencers or affiliates? Yes, we love collaborating with passionate individuals who align with our brand. If you’re interested, please contact us at sales@iamafashionjunky.com.
15. Is my personal information secure? We value your privacy and use secure systems to protect your personal data. Please review our Privacy Policy for more information.
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